I know I am not supposed to post here and my thread will be closed.  I am truly sorry!  If it was not so scary for me, I promise I would not post here like this.  But, next week my bills are coming up, and I have had a payout in the queue for 40 days.  I did contact support, 8 days ago, and never heard anything back.  It's only due to desperation, I assure you, that I thought I would post here.  I knew it would take a bit to verify my payout, but now it's going on for much longer than I ever assumed that it would.  Hoping for any good news or other advice.

Again, apologies to the moderators.  Like I said, it's been so long and I have been patient, but now I am getting really nervous, I never had a bounced check/late payment on my records so it's causing some anxiety.  Thank you, though!  I will appreciate any advice or assistance.

I’m sorry your payout hasn’t been processed yet, and I’m sorry for the situation you are in, but everyone must read the rules before posting. We even ask you to check a box confirmed that you read them all.

You can find them again by going to https://itch.io/board/10023/questions-support and viewing “View this community’s rules…”

Hi. Far as I know. The moderator has never blocked a post for asking, they are blocked when there are people who do it in a malicious way and even then, they tend to be too patient.

Regarding your question, the problem is that normally the people who respond on the forum are members of the community. The moderator does not work at itch and does not have access to payment issues or official support, so unless the administrator reads this and responds to you, it is impossible for anyone to help you.

On the topic of payments, I know that there was a problem in the integration between payoneer and itch and it was only resolved this week. It may take a while for them to make all the pending payments, but as I understand it, they are already in that process.

Hi Anax, 

If you check this thread you will see a comment from management that they have been updating the system for working with Payoneer. They state that it should be fixed by mid this week and, after an extremely extended wait, my own payment came through this morning! So hopefully you’ll get some good news soon.

There is not, I think, an outright ban on posting about delayed payments, but you are required to have an extant support request. The mods seem to be able to be most helpful when you provide your ticket number - so you may want to add that.

(I love your work, btw. You were a direct inspiration to start making my own games)

*checking my emails, I actually have direct confirmation that the problem has been fixed and payments are being processed. 

Thanks!  I think this post got the ball rolling because after all this time, because I just got an email saying it is coming.  Whew, man am I relieved.  And yes, @leafo, I know.  But, desperation caused me to have to acquiesce and lie on the checkbox.  Sorry about that.  All I know is about 1000 pounds just fell off my shoulders.