- Link to the affected game page
- https://zanithone.itch.io/a-house-in-the-rift (18+ game, just in case) - Size of the file you’re attempting to download
- 7Gb - Was the file recently uploaded? (If so, when?)
- October 29th - Was the file uploaded using Butler? (This is only relevant for page owners)
- Yes - Your geographical location (if you’re comfortable sharing)
- Multiple, we are receiving reports from our users, and I myself experience the issue - A brief summary of the issue - does the download cut out? Slow down? etc.
- We've mostly receiving reports of corrupted downloads - the download shows a completed, but the file is only partially downloaded. This is the same for me, the download reports as complete at 4.6Gb. - Are you downloading via the app or through your browser?
- We're receiving reports about downloads from the website and via the app both.