You cannot attempt to play the same game on two different machines without requesting an additional key from us, as each key is valid for only one machine. However, don't worry; upon verification, I'll provide you with a full refund. To assist us further, could you please provide the email address used to purchase The Chronicles of Lancelot? Additionally, could you describe the issue you're experiencing with the game not running? If possible, could you provide some screenshots? This information will help us prevent similar issues for other gamers. Thank you! 😄
Hi,
I was not trying to play the same game on two different machines.
I was trying to make the games work.
The four games that I purchased for myself and for my friend, crash a few minutes after I launch them.
My friend has the same kind of problems.I purchased two copies of each of these games,for a total of four copies of these two games.
These games won't work on any device,that I try to run them on.
The same problem happens with my friend and the two games that I boughtfor him as well.
The games crash and won't run at all,even before I can see any screen to enter the serial numbers.
I have tried to wait and see if maybe these four games might work at some point,but they honestly seem to be incompatible with my computer and my friend's computer as well.
The email address that I used to purchase the Lancelot and Dik Journey,from Itch.io and Gumroad for me is:
The email address that I used to purchase the Lancelot and Dik Journey,from Itch.io and Gumroad for the two games that I bought as a gift for my friend is :
I bought both of these games as a gift for my friend and I sent both of these to
their email address:
Can you please give me a full refund for the two,Itch.io purchases,for the,The Chronicles of Lancelot - 3D NSFW gay game, in the amount of,$14.69,for each of those two games,for a total of,$29.38.
Can I also have a refund for the other two games,that I bought within this last year,called,Dik Journey,from Gumroad.
I bought two of these as well,for,$9.99,for each of them,for a total of,$19.98.
The total refund for all four games should be:
$49.36.
Thanks,Robert Espinoza
Lastly,
I already sent you this same message on your,Itch.io support page for these four games,but I thought it would also be a good idea to send it to you directly,by email too.
P.S.I removed the email addresses,since this is a public message.