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(1 edit)

Hi,  

These games honestly don't work.No matter what I or my friend do,they have never worked,no matter what we try to do.


We downloaded the klite pack.We have updated our graphics cards too.


That did not help.These games just crash and crash.


Can you please just give a full refund for these four games in the amount of:


$49.36.


I really don't want to waste anymore of your time or mone or my friend's going back and forth,since the issue is not with the serial numbers at all.


The programs crash as soon as we try to open them and they don't work at all.


Pleae do the right thing and give me a full refund for these defective and incopatible games please.


Please give me, a full refund for these four games in the amount of:   $49.36.

 

Thanks,Robert Espinoza




I was not trying to play the same game on two different machines.   I was trying to make the games work.   


The four games that I purchased for myself and for my friend, crash a few minutes after I launch them.    


My friend has the same kind of problems.I purchased two copies of each of these games,for a total of four copies of these two games.  


 These games won't work on any device,that I try to run them on.    



The same problem happens with my friend and the two games that I boughtfor him as well.  



 The games crash and won't run at all,even before I can see any screen to enter the serial numbers.   



I have tried to wait and see if maybe these four games might work at some point,but they honestly seem to be incompatible with my computer and my friend's computer as well.  



The email address that I used to purchase the Lancelot and Dik Journey,from Itch.io and Gumroad for me is: 


 



 The email address that I used to purchase the Lancelot and Dik Journey,from Itch.io and Gumroad for the two games that I bought as a gift for my friend is :  





  I bought both of these games as a gift for my friend and I sent both of these to  their email address:  


  



Can you please give me a full refund for the two,Itch.io purchases,for the,The Chronicles of Lancelot - 3D NSFW gay game, in the amount of,$14.69,for each of those two games,for a total of,$29.38.  


 Can I also have a refund for the other two games,that I bought within this last year,called,Dik Journey,from Gumroad.  


 I bought two of these as well,for,$9.99,for each of them,for a total of,$19.98.   The total refund for all four games should be:  $49.36.


  Thanks,Robert Espinoza  


 Lastly,    I already sent you this same message on your,Itch.io support page for these four games,but I thought it would also be a good idea to send it to you directly,by email too. 



P.S.I removed the email addresses,since this is a public message.

I've contacted itch.io staff to issue a refund for the 2 copies of The Chronicles of Lancelot first, since the 2 copies of Dik Journey have been purchased for too long. Since our last email from us to you about the Dik Journey early bird was sent in 6/7/2023, it has been more than 6 months since we saw your reply, currently the refund button on Gumroad has been disabled. I'm contacting Gumroad regarding this issue and inform you accordingly. Could you please help me send the specs of the 4 systems so that I can forward it to the team to investigate why the game crashed on those systems? Thank you very much for your assistance.

Hi,

Thank you very much for replying. I sincerely appreciate it. I look forward to receiving my refunds soon. Thanks

As far as the pc specifications, I will try to send them to you soon. Thanks