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Admin

Our support email is the method to contact the team.

Looks like your PayPal account is blocking payments from us. I’ve followed up in your ticket. In the future please include the ticket ID in your post.

Thanks

(1 edit)

Thanks so much! I haven't received any email response for the ticket - do I need to pick up with PayPal, this isn't an issue I've encountered before?

Ticket ID 192316

Admin (2 edits)

You should have gotten a payout cancellation email with the PayPal error message in it. You will need to resolve the issue with PayPal, we don’t have any control over that part of your account. Once you believe you’ve solved the issue you can re-open a payout request and our team will try again when we process it.