Thank you for trying to help me, and I'm sorry for seeming ignorant. Looking back on the conversation now after reading through your response has helped me see where I was in the wrong and what I could've said instead. I think a lot of the time I go into a situation while being very rude and inconsiderate, and I will try my best to keep an open mind in the future when it comes to other people's feelings. I shouldn't be expecting everyone to feel the same way I do about things and I especially shouldn't make an awful apology like that in response to someone having a different opinion/different triggers.
I will take your idea of "reading through the other reviews without any intention to criticize" and use it to learn more from this experience and keep it in mind for the future, as well as bettering myself as a person and avoid being so harsh towards people who are different from myself. Thank you again for being kind enough to help me learn from my mistakes, I genuinely appreciate it. :)