There are some circumstances that may cause our tax provider to reach out to you to collect more information about verifying your identity. Based on what you described, that seems to be the case. From our end, your data is still incomplete, therefore no payouts can be processed.
Viewing post in Tax Validation Inquiry
Thank you for your reply.
For my part, I am willing to provide the necessary documents, but so far I have not received any request to send them. It's just that your support has asked me to go through the interview again. So I would like to understand exactly what the problem is.
Regarding the lack of information. Are you referring to the lack of a verified tax form?
The platform itch.io doesn’t look at your tax information, we use a third party system to collect and verify information. Their verification is final, if you don’t get your information validated by them the you can not receive payments from us. All we know is if your information is validated or not, we don’t see the specifics. If there’s something about your information that was rejected then you’re welcome to try again, as our support team will likely advise you.