thank you!
derzorngottes
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A member registered Feb 10, 2019
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itch.io Community » itch.io » Questions & Support · Replied to Ofihombre in No support on $99.99 refund after weeks - ticket 245158
Appreciate the reply! Yeah - I am not trying to imply that they won't honor refunds over a certain amount, simply trying to draw their attention to the open ticket to try and get a resolution since it seems to have gone into a black hole and it's not a trivial sum to be waiting on. It's blocking my development since I cannot purchase alternative assets :(
itch.io Community » itch.io » Questions & Support · Created a new topic No support on $99.99 refund after weeks - ticket 245158
I've been waiting on a reply for ticket 245158 since December 10th. It involves a significant amount of money and a very poor user experience, compounded by the fact I've followed up three additional times over email and one via twitter and still have heard nothing. I would appreciate getting some eyes on it here - I make an effort to support indie but this has been a disappointment.