I'll tell him to do that, thanks.
Hi, one of the people who purchased my game has gotten this error: "Game is not available on this platform"
From this troubleshooting guide I am getting this: https://itch.io/docs/itch/integrating/troubleshooting-guide.html
However, my game has been set as windows since upload and the customer is using windows 10.
https://i.imgur.com/Q7hmyxW.jpg
So I'm not sure whats going on!
Thanks, not sure if this is the right place to report this so sorry if im in the wrong place.
edit: nevermind, the customer has said he is using windows 8, not 10. does itch.io not cover windows 8?
