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I got a double charge

A topic by Solo RPG Voyager created Nov 24, 2020 Views: 437 Replies: 3
Viewing posts 1 to 2

So, Itch.io wasn't accepting my card because my postal code had changed (had to re-enter the card just to change the postal code, so this is a non issue) so I decided to pay with Paypal, only to notice a double charge, one going to Itch.io and another going to Paypal. 

Moderator(+2)

Usually contacting support is the best approach here, as they have more in-depth information to assist you. I’ve let an admin know just in case.

I had sent an email to support.

(+1)

Okay, so the charge went away. Not sure if the bank was at fault or if it got corrected by either Paypal or Itch.io. Either way, that's good.

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