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Payout in Review

A topic by blark created Apr 05, 2021 Views: 188 Replies: 3
This topic is archived. It is unlisted and no new posts can be made.
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I initiated a payout 5 days ago and it still says it's under review. I try to email support but clicking the contact support button doesn't take me anywhere.
So what's the deal?

Moderator(+1)

That's an e-mail link. You probably don't have an e-mail client configured. Simply e-mail support@itch.io with your request. Hope this helps!

Ah ok, I tried emailing  once before but will give it another shot. Thank you!

Admin (1 edit)

That is well within our payout processing time. Next to the status of the payout on the payout’s page there is a tooltip describing the typical processing time. Hope that helps.

I am closing this topic since we do not allow “Where is my payout” posts here. All payout requests must be handled through support.

Thanks for your patience.

Admin archived this topic