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Slow Downloads with the app but fast with the website (and everything else)

A topic by Moon Unsay created May 11, 2021 Views: 946 Replies: 2
Viewing posts 1 to 2

Ok so I'm NOT the only one, A google search will fill the page with results on other people getting the same problem. IT IS THE APP, NOT MY INTERNET, NOT MY PC, ITS SOMETHING TO DO WITH THE APP.

What I want to know is how to fix it.

I assume that the app and website get the game files from the same server, so what gives? How come my Webbrowser can download a 2Gb game in about 5-15 minutes, but the app takes 3-8 hours?!

I've also nontest that the app will not go above a certain speed (task manager says 3Mbps while the app says 360KiB/s or 208KiB/s)

Is there a fix to this issue that ANYONE has found?

for more context I live in Australia, yes I know we are known for bad internet but like I said it's only the itch.io app that's slow, steam and ALL OTHER WEBSITES run at speeds of 11MBps (please notes I said MB not Mb they are different)

Admin

The app uses the same exactly CDN as the website, same URLs to download files. Are you sure you don’t have any software on your computer that might be limiting the available bandwidth for the app?

(+1)

No there is no program Limiting the download speed. I assume it's how the app handles downloads.

an update on the download, after a restart and a reinstall of the app, games stated to actually complete the download (rather than be stuck while simultaneously saying its downloading) however the speeds are still slow, taking longer than 30 min to download a relatively small game

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