Problem logging in

A topic by TheIronGiant created Jun 23, 2021 Views: 1,362 Replies: 8

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Anyone else having a problem loading the game? I keep getting stuck at 91%. I have tried using different PCs and even my cell phone and still can't login.

I'm a bit frustrated because my daily streak is now gone.............................and so close to getting 10 crystals......

HooligartDeveloper3 years ago

Hello! What is your game ID? I will try to help with this problem

TheIronGiant3 years ago

7490909. I was able to login once today but haven't been able to for the past few hrs.

HooligartDeveloper3 years ago

The support has asked you to try logging in via Chrome and check the game now. There is some kind of technical problem with your account. Your daily rewards have been promised to be restored

TheIronGiant3 years ago (1 edit)

I use a Chromebook so the default internet browser is Chrome. I even tried going using Incognito mode and still hasn't worked....

I can't login in right now as of this post. I tried 4 times the past 8 hours.

Also, before someone comments that my internet is poor, here is my Speedtest result:

https://www.speedtest.net/result/11629739701

HooligartDeveloper3 years ago

Support advised to completely clear the cache and cookies in the browser. this way everything opens without any problems

HooligartDeveloper3 years ago

On what day did your daily log-in counter end?

TheIronGiant3 years ago

I am still having problems with logging in. During certain hours, it fully loads. At other times, it is stuck at 91%. Is there a reason behind this?

MAXtDie3 years ago

According to my observations, this is a lack of available memory. If you play not on a PC, but on mobile devices, for example. The developers are aware of this, but they do nothing, but only advise playing on a PC in the chrome browser

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Problem logging in