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Cant install some games on the app- not recognized as owned

A topic by vincer created Oct 30, 2021 Views: 355
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Besides all the trouble of activating/linking games from the Racial bundle, now im finding out some are bugged for me.

I can rember at least two- Silk and Mech Romancer- but frankly clicking randomly others showed the same issue:

-on the app clicking on install opens the choice for directory, but not download options ever come up. No loading dots either- the field is just empty

-clicking on the title opens the page on the built-in browser- and it shows buy instead of download button

Going on the racial bundle link, searching for the title and clicking download shows the download page proper, that one with just the download buttons, and it properly says its linked to my account.

Ive tried closing and reopening the app, also cleaned all browser data (everything), re-logged in... problem persists

That ruins usability. Packaged games have to be downloaded as zip, installed manually... makes me have to go to a browser, find the not so quick to access link to the bundle, search for a title (wich i have to have memorized), then download, then download again, then browsing my mess of folders...

How can i fix this?

I wonder if the amount of titles im activating at once have anything to do with this- but the only reason im activating a bunch one after another is because thats the only real practical way of proper getting the bundle into my account. Ive been going page after page, opening titles in new tabs- wich btw doesnt work either, only after opening dowload link and after opening the game page from there it works...

but with a few titles it doesnt work

Im also suspecting of that being the cause. Its like clicking on the download page dont add a game to the library, only clicking on the game link from said download/purchase page does the association. So... maybe some games purchase page clickable game page link arent triggering the association?

Ive postponed going through the bundle proper for a whole year, and i still cant have a enjoiable experience. This was a terrible terrible choice and its all over the place.

Please dont get me wrong. I love what itch does. I love that it exists. I even planned on releasing something on it if i can get my messy experiments into something worthy. But as things are itch makes me work for it, and i have to try hard to continue using it and buying on it.

I hope i can work around this bug/issue in some way- but it would be sooo much easier if itch provided a link to 1 click associate/add everything to account for those of us who want it. At least give us the choice

PS: i found out that in a web browser while logged in going through my library or just searching for a bugged title shows that gray bar on the top 'you ow this game' with a download button. But that leads to that same download/purchase page. My issue is making the app recognize some titles, so i can download via the app

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