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Payout time... again.

A topic by BM_Rec created Nov 27, 2021 Views: 455 Replies: 5
Viewing posts 1 to 4
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Do we have to wait over a month everytime we make a payout now? It's the third time in a row and support generally takes weeks to answer...

I mean, I get it, there's a lot to do and payouts are checked by hand, but it's been like this for over a year now and honestly it sux, it's frustrating.
I like itch, but if you don't get answers from support for weeks and have to wait for payouts for over a month, that's just horrible. Maybe it's time to expand the team? Maybe make payouts monthly by default (makes it easier to automate stuff)?

I'll tag this as feedback, because it kind of is, but please have someone have a look at my payout as well.

Moderator(+1)

I've let an admin know.

I don't understand why Etsy and Patreon payout in a matter of days or even same day when itch cannot. If I had known in advance this was an issue on this platform I would not have hosted my content here. 

(+1)

it to do with the personal banking system the platform itself uses... and also what country it originates from

Just my two cents but perhaps they should consider a payment processor that does not do this.

(1 edit)

Day 45 on the quest "waiting for my payout, chapter 3", it's been two weeks since I've posted in the forum. Someone answered quite quickly, so at first I was hopeful, but since then... nothing. It's quite disturbing to see that there is no official reaction, even now, so close to christmas.

Will christmas be ruined? Will I ever be able finish the quest? Will I ever see my money?
All of this and more in the next part of: "waiting for my payout, chapter 3"

Edit: just received the money, lol.

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