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Unusual Payout delay

A topic by Wzero57 created Dec 08, 2021 Views: 297 Replies: 5
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Not sure whats going on, been waiting for a payout for 13 days now, it's never taken this long. Emailed support have not no return email except for the automated one. Is there some sort of delay, my account seems fine as I have no notifications that it isn't and support has not emailed me that there's anything wrong with the payment or my accounts. If something wrong in system on my end or yours why have I not been notified about it. So whats the deal?

Oh boy, you're in for a surprise, I wouldn't expect any answer from support for at least 2 weeks, and the payout? Well, I'm waiting for 42 days now...

Moderator

I've let an admin know.

(+1)

I hope so, cause its hard enough being a indie developer in the middle of a housing situation that relies on this to pay for things. 14 days btw and no email from support still.

15 days no response from anybody from support or admin. Has anybody looked into this!?

Admin

Sorry your payout hasn’t been fully processed yet. Your payout is still within the standard range of our review times. Depending on the types of transactions in a particular payout or the volume of other payouts being processed in our system then additional time may be needed. This is why we do not at this time offer a fixed payout schedule.

I’m going to close this topic since we generally ask that account specific issues be kept to support. If there an issue with processing your payout someone from our support team will reach out to you via the email address on your account.

Thanks

Admin archived this topic