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Web builds broken

A topic by bergice created Mar 24, 2022 Views: 305 Replies: 3
Viewing posts 1 to 3
(1 edit)

My updates stopped working about a month ago and I haven't noticed until now. I'm using butler for automatic builds. I've also verified that the latest build is distributed correctly. The latest builds are set to be displayed on the page (https://bergice.itch.io/lurkers), but for some reason it's using an old version. This is a multiplayer game so it's essential that it's running the latest version to connect correctly to the official server.

As a result of this my browser plays have tanked: 

(2 edits)

Following up because Itch support doesn't give a crap about their clients and won't get back to me.

I removed the original file and created a new one manually which seemed to fix the problem for now.

However, by deleting the original download, it also removed all the exposure (views, plays, downloads) the game had been getting, and as a result the game has dropped from top 10-20 in the HTML multiplayer section to several pages down (about #66) now..

Admin (3 edits) (+1)

Sorry for the trouble. We identified the issue with butler+HTML games not to be correctly deployed on a push. This issue is now fixed as of yesterday. You can trigger a redeploy by pushing a new build with butler. I highly recommend testing your game after you push a new build to ensure everything is working correctly. (I recommend doing this regardless of this issue as well, as the different environment may expose bugs you weren’t aware of)

However, by deleting the original download, it also removed all the exposure (views, plays, downloads) the game had been getting

Regarding your change in ranking, removing or changing files will no no direct impact on how you rank on our search and browse pages. The content of your page will control how people interact with your page and lead to how your project is ranked. Deleting a file does not “remove exposure.” But, if your page is up without any files or in a broken state it may change how people interact with the page and result in shifting how your game is surfaced. Hope that helps.

Thanks!

I'll see if I can get the listing back up in ranking by my own effort, but it would be nice if I could get some help with it seeing as this issue was not on my end.

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