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Game published six days ago and remains unindexed

A topic by Scenic Route Software created Jun 21, 2022 Views: 545 Replies: 9
Viewing posts 1 to 7
(+6)

As the title says, I published my game almost a week ago and it remains undiscoverable when searching by tag or by name directly.  

I have, of course, read all of the documents on getting indexed and don't believe I've missed any requirements. This is the first game I've published here, and I understand there is a review process for first-timers, but the guides indicate that this shouldn't take longer than a day. Having seen other folks mention this issue here  for their own games and get assistance from the moderators I thought I'd give it a shot as well,  given I've not heard back from support.

Any assistance would be greatly appreciated.

Pinned ReplyAdmin (1 edit) (+1)

Generally speaking, if it’s the first time you’re selling a product or you have a fairly recent account with no history then you are more likely to be marked for review before it is eligible to be indexed (There are many other factors as well, we do not share an exhaustive list). As you build reputation on our platform it should no longer be an issue going forward.

As a reminder, indexing on our search and browse pages is something additional we provide to allow people to discover your page. It is separate than publishing your game. You are in control of publishing your page, as soon as you publish it it is fully accessible and public.

Hope that helps

Moderator(+1)

Unfortunately review times are much longer as of late due to numerous fraud attempts that require more checks. Sorry about that.

I see. Out of curiosity, are we talking old-days Apple App Store review turn-arounds that could take weeks, or should this be nearing the top of the queue? Any possibility of a bump?

Moderator

I'm talking a few days. Please wait.

(+1)

Thanks - its just showed up in search a few minutes ago.

+1 to this (but only been 3 days for me). Thanks @No Time To Play for the update though!

Thanks for this post. My game has 11 days published but remains unlisted. What could have gone wrong?

(1 edit)

EDIT: Loopsy is now searchable! Thanks!

Hmm, it's also been a full two weeks (14 days) and my page also remains unindexed.

Apologies for the bump, but any help would be appreciated since in my case filtering search results using the "Playdate" tag is one of the best ways to get discovered.

Thanks mods!

Moderator(+1)

In your case it could be due to the files not yet being available. Not sure.

Also, I almost missed this. Next time please start your own topics and reply to specific posts, thanks.

This topic has been auto-archived and can no longer be posted in because there haven't been any posts in a while.