itch.io Community » itch.io » Questions & Support

My game isn't listed anywhere?

A topic by EJ0019 created Jul 21, 2018 Views: 6,658 Replies: 16

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EJ00196 years ago (1 edit) (+1)

I've recently published my game, about 23 hours ago, but I can't find it anywhere, it never appeared in the recently added, it doesn't show up if I search it up, and I tried looking for it with the tags and still no luck. I've set the visibility to public and left the unlisted box unchecked. I'm pretty sure I haven't forgotten anything on my game page and the pricing is set to no payments. The game page is https://storme-games.itch.io/breakfest

I've read from the forms that it can take up to a day to have the game visible on the site. So I don't know if its just stuck in a queue or if I forgot to add something on the page would stop the game from being visible. Also, just another question, if my game is stuck in a queue, once its visible would the time published reset back to zero and appear at the top of the recently added or would it appear, at this point with the other game that have been published 23hours ago?

leafoPinned ReplyAdmin4 years ago (4 edits)

Hello, did you find this page from a search engine? Having issues with your game’s visibility? This topic is old, we now have an page on our documentation with troubleshooting tips: Getting indexed on Search & Browse.

Please read it before creating a new topic or contacting support. Thanks!

adamgryu6 years ago (1 edit) (+1)

The same thing seemed to happen to the game I just published too.

adamgryu6 years ago(+2)

Also, my game isn't a paid game, so I don't think it's waiting for review like the other posts have indicated.

EJ00196 years ago

Yeah, it wierd because i remember publishing a game like half a year ago and the second it was public, it was visible on the site

LunarzoneGames6 years ago

go and manage your game then click "Edit game" on the top bar, go to the bottom and in Visibility & access there should be an option to change it.

EJ00196 years ago

its already set to public, and it says its published on the game page, but its not visible anywhere on the site. The only way someone can view my game is by a link.

leafoAdmin6 years ago(+3)

Which game is this? I can take a closer look to see why it was delayed.

NajidBaig6 years ago

Having the same issue. I uploaded the game almost 18 hours ago but it doesn't show up anywhere on itch.io, even if I search the exact name, it doesn't show up. The link is live and the only way to access the game is directly through the link. My game's free and both check-boxes under public access settings are unchecked.

EJ00196 years ago

I've contacted itch.io support, they responded

" New uploads are not immediately indexed in our search as we require new games to go through a manual review queue by our staff. We put in this measure to minimize the amount of fraud and scam uploads that people occasionally attempt to abuse. "

And

" If there are any games that get marked for additional review in our system then it generally takes around a day for them to be reviewed, but sometimes there may be some additional delay depending on various factors. Just for some more clarification, this doesn’t happen to all projects, only a few."

I'm still waiting for my game to be visible on the site and its been almost 3 days.

leafoAdmin6 years ago

Hey, your game has been indexed in our browse and search pages for days now from what I can tell. Where are you expecting to see it? If you're looking on the recently published page, keep in mind 100s of games show up there daily, so new things get pushed pages down very fast. We recommend people publishing pages to post in Release Announcements

leafoAdmin6 years ago

Did you upload your game using a proxy service? We detected your IP address being in the Digital Ocean network. Depending on the account, if something is uploaded via a proxy hosting service we may delay indexing your game on browse and search. (The game page is fully functional when accessed by URL though).

Circinus Games5 years ago

I know this thread is 285 days old but I have the same problem. So I have to wait like a few days for my game to be released? Also, I can't even find myself when I search up Circinus Games.

No Time To PlayModerator5 years ago(+2)

Your game doesn't have cover art or screenshots, and the description is barebones. As such, it doesn't meet the minimum quality guidelines to be included in search results. And you don't seem to have a creator profile. Have you ticked "Developing and uploading games" under Account Type in you settings?

Circinus Games5 years ago (1 edit) (+1)

I can see my profile now that I added a little bit of content. I added a thumbnail and a better description.

No Time To PlayModerator5 years ago(+1)

And now your game shows up in a search, too!

Circinus Games5 years ago(+1)

Thanks!

Deleted post5 years ago

Deleted 5 years ago

This topic has been auto-archived and can no longer be posted in because there haven't been any posts in a while.