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Hi. How long does it take for the admins to respond to a refund request?

A topic by Dr. Buni created Feb 14, 2023 Views: 232 Replies: 1
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I purchased a product (software addon of sorts) that doesn't work and the creator is not interested in offering support (doesn't respond to messages, and I am not the only one who got essentially scammed by them). I am hoping to have the purchase refunded, since for all purposes, the addon doesn't work. I already sent an email regarding the refund request a few days ago, but I got not response. 


Please, help. Thank you!

Moderator

Sorry to hear that, but the rules of this category that expressly say not to ask this question exist for a reason. It depends. Support has to prioritize issues. And a few days ago it was the weekend. Please wait.

This topic has been auto-archived and can no longer be posted in because there haven't been any posts in a while.