Has anyone else had trouble with delayed payout processing recently?

We usually have our payouts processed in 10-12 business days, max...

But currently we're waiting on one payout that's 31 days old, and another that's 12 days old. I've contacted Itch support on behalf of my team some 10 days ago, but haven't gotten a response. I'm not sure if this is just due to them being super busy or whatever else it could be.

Did something change on Itch's side? I don't remember it ever taking this long to process payouts.

I'm not saying this is what's about to happen, but I experienced something similar about 45 days ago (I had a payout that went over 60 days) and then I got surprise-removed from their Payouts system. 

Also, I'm not saying this is why I was removed from the Payouts system, but if your revenue share is under 10%, you might consider bumping it up some.

We got the payout processed, and an e-mail response as well... so everything's OK now.

I freaked out a bit because I feared some info got lost or we'd have to resubmit our tax interview, but thankfully that wasn't the case.

If I had to guess I'd wager the staff who handles these payouts is just super busy, especially with summer around the corner.

Our team's revenue share is set to 15%. But thanks for the advice, we'll keep it at that value and no lower. Honestly, dealing with individual payouts and PayPal is such a major hassle and pain in the ass. Itch providing the service and handling all that is a godsend, it's well worth the 15% split.