I am attempting to send an Email to everyone at a specific reward tier on my project. I go to Interact -> Email, and create a new mail. I fill in all the fields and select the reward tier from the list. When I select it, it shows that there are 138 people in that tier. But when I click "send" on the email, I get an error that says "no recipients". Nothing I can do seems to make any difference. I can send a preview mail to myself no problem.
Also note that this is DIFFERENT from the error you get if you leave the recipients field entirely blank -- that one says "recipients must be a string".
I email support about this nearly a month ago, but have heard nothing about it except for the single automated reply I got when I initially reached out.
Is anyone else seeing this behavior?