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Stripe

A topic by Emanoel Melo created Dec 26, 2023 Views: 463 Replies: 2
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I'm sure many other have had customers reporting this error:

Stripe doesn't currently support application fees for platforms in US with connected accounts in **.

This seem to happen if you are opting for Direct Payment and are from certain countries (Brazil in my case).

My Stripe account is already configured to receive international payments, so I don't know what else can I do on my side. For what I've read elsewhere this is a problem with transaction fees being charged by the platform, so perhaps someone from itch.io's support can help me out? Thanks!

This forum is usually answered by the community itself.

If you need official support from the staff, especially in complex matters, such as payments and similar, it is best to contact itch support directly.


https://itch.io/support

thanks I'll, but I appreciate any insights about this matter.

This topic has been auto-archived and can no longer be posted in because there haven't been any posts in a while.