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Email notifications dont work

A topic by Anuar created Feb 22, 2024 Views: 231 Replies: 4
Viewing posts 1 to 2

Hi! 

The mailbox has been checked.

The game has been added.

Email notifications have all the necessary checkboxes.

But notifications do not arrive by email. Not about new comments. Not about new subscribers...

Admin(+1)

What emails are you expecting to see that you don’t?

If you view a notification on site, then it will cancel any scheduled email. Additionally, notification emails for things like new purchases or comments are delayed for a few hours to allow them accumulate before sending notification email with all the notifications. The email notifications are not sent in real time to limit the amount of emails sent.

Ok, got it 👍

(+1)

Hi ! I am not completely sure about the other kinds of notifications, but sending an e-mail when “Games and items I don't own in my collections go on sale” has never worked for me. Is there a known problem with this feature ? I do receive notification e-mails when there is an update to something I follow

Admin

These emails are currently manually triggered when site-wide promotions are active, to limit spamming from creators that may create a lot of sales.

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