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Why can't I upload anything?

A topic by m.manian created Jul 26, 2024 Views: 281 Replies: 4
Viewing posts 1 to 4

I'm trying to make my game profile but I cant upload a cover, screenshot or even the game files (I keep getting the error "Server failed to respond, please try again later" for images and for the files I get the error "There was a problem completing your upload" ) I am using the upload button and a VPN. I can't even upload a cover image or a background for my own profile. it should be added that this is my first time uploading something on itch.io.

IDK.

(1 edit)

You could try the following:

- Check if your e-mail has been verified (Account Settings -> E-mail adresses)

- Disable your VPN for the uploading process

- Use a different browser

- Try disabling your antivirus (at your own discretion and with that specific tab being open to try the upload)

- Try restarting your internet connection (On your decive and/or router) or your device entirely

- Wait for some hours or a day, maybe there simply is an issue with the server right now

If none of that works, it may be a more specific issue in regards to your internet connection / location. In that case, maybe someone knows a bit more about that.

Admin

The likely candidates: Either there is a javascript error on the page likely due to a browser extension, or you are using a VPN or network connection that blocks access to Google’s services.

Hope that helps

Hello, if it's not a problem, would you review the posts we tried to upload on our devlogs? We would like to make sure they are available but were told by a screen message that it needs to be reviewed by a moderator first.

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