Skip to main content

On Sale: GamesAssetsToolsTabletopComics
Indie game storeFree gamesFun gamesHorror games
Game developmentAssetsComics
SalesBundles
Jobs
TagsGame Engines

I made a wrong purchase. I wanted to buy 2 packs but mistakenly click on 1

A topic by zRKqosnH created 17 days ago Views: 106 Replies: 3
Viewing posts 1 to 3

I sent 2 emails to support@itch.io but got no receipt email.

Is there any staff here, I need your assist.

Many Thanks

Moderator (1 edit)

If you didn't receive an automated confirmation, your e-mails might have been lost. Not sure what you can do in this situation.

I sent quite a few in past 3 hours. No receipt email at all.

Forget it. I will pretend that 4.99 is droped somewhere.

Not worth my time trying to recover

Admin

If it helps debug the issue, I don’t see any support requests in our system from the same email on your account.

Might be worth having a functional email sorted out in case you have figure issues with accounts or purchases.