I posted the game Jul 30, 2024 and it's still not in the search engine. After the update it got even more interesting - the game lost 95% of everything, as if it disappeared after the update.
For some reason, the server thinks your game doesn't meet the minimum requirements for indexing. Please contact support.
Show me where. I went to look at the list of questions and there is no question about what I should do if I don't get a response from support.
Support & contact - itch.io
Your game was delisted (It once was in the index, I am rather sure about that). Possibly when it got an update 30 days ago. This seems to happen more often in the last few months. 30 days is long, but not unheard of for reindexing.
The rules mentioned are the rules of community, questions and support.
But if you are only temporarily delisted because an automatic put you on the queue again, this will not do much, in my opinion. The rules are about first time indexing. Also, holidays are coming. Waiting times might be longer in general.
I said in the rules of this category:
Please do not create topics asking how long it will take for support to reply to you. Different questions may take different amount of time to respond, typically we will respond within a 1-3 days but it may take longer depending on the type of issue. If you haven't already, search for existing topics or check to FAQ to ensure that your question has not been answered elsewhere. To ensure that you request is tied to your account and prioritized appropriately, please contact us using the email address you have connected to your account. If you still need to make a topic about a Support Request, you must include your ticket ID with your message.In the future, please read before posting.
Show me where. I went to look at the list of questions and there is no question about what I should do if I don't get a response from support.
Support & contact - itch.io