hello, I am a dev here to figure out a issue some of my users have been having when attempting to download my game phantoms curse.

https://lunalyst.itch.io/phantoms-curse

some of my user run into this issue?

https://itch.io/t/4431455/cannot-be-downloaded-error

I'm not exactly sure why this is occurring, and as far as I'm aware this isn't happening to everyone. I seem to be able to use the download link I set up just find to play the downloadable version of my game.  not sure if its a itch issue or a user specific issue, or if i made a mistake somewhere in the upload? I recently reuploaded my distribution version so maybe that fixed it?