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Not getting password reset emails to reset itch account password

A topic by Abhishek Kumar created 3 days ago Views: 66 Replies: 3
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Greetings,

I am not able to get password reset email in my account. I am only able to log in to my account via Github login. I even changed my primary email address to check if its the email service provider issue, however it is not since the password reset email doesn't even come in other email service provider. I am working with development of lot games and I need to get this fixed.

Could anyone help me regarding this?

I even contacted support they gave me request number '25072' but that's it, no contact since then.

It's important that I am able to receive emails from itch so that I can activate 2FA eventually.

Moderator

I've let our admins know.

I was able to receive password reset email this morning. Thank you!

Admin(+1)

Looks like this was resolved. We weren’t experiencing any downtime with email processing so maybe issue with receiving email client. Closing this thread.

Admin archived this topic