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About Payment

A topic by JBTG created 9 days ago Views: 110 Replies: 12
Viewing posts 1 to 2
(3 edits)

I wish you make an option with payment, so I can buy it with a card, since I can't use PayPal.
PayPal is not available in my country that's why. (I only wanted to buy the game in itch)

Developer

Hi! From what I know, you can pay using a credit card, MasterCard, and similar options.

If these payment methods aren't available in your region, please let me know.

You can also purchase our game on Gumroad, where additional payment options are available too! 馃槃
https://gayeti.gumroad.com/

If you have any questions or run into any confusion, feel free to reach out! 鉂わ笍

I also had the issue paying. I had the option to use only PayPal. It almost stopped me from buying the game, because I don't like their conditions.

Anyways, it seems you need to configure the settings on your account as a creator to allow Stripe besides PayPal. You can do it here:

https://itch.io/user/settings/seller/payment-processors

Developer

Oh, I see! Were you able to successfully purchase using Stripe?

Just to clarify, we do offer Stripe as a payment option. 


From past purchases, I know some customers have successfully used Stripe to buy the game, but I鈥檓 not sure if anything has changed recently.

If you鈥檙e a buyer and can process the payment through Stripe, could you let me know? I鈥檒l ask my team to double-check this for you!


Thanks so much for your help! 馃挅

No worries, I bought the game through PayPal, this worked, regardless if I liked it or not. But I just wanted to point out there could be some options missing for others through Stripe.

But I already have it and just wait for the official release. :)

When I buy it from there can I still access the game in itch?

Developer

Yes, when you purchase from there, we also send you a Steam key to redeem the game. 馃槃

Feel free to reach out if you have any questions—I鈥檓 looking forward to seeing how much you enjoy our game! 鉂わ笍

(6 edits)

Help me I bought the game from Gumroad and the License Key is not working and showing me this 猬囷笍


I bought the Bundle so.... and can I still access the game in itch even though I bought it in Gumroad?
I already sent an email to info@gayeti about this.

Developer

Hi, thank you for purchasing and supporting our game! 

 I鈥檝e just sent the key to the email you used for the purchase. 馃槃

Please check it out and let me know if everything works! 馃槉

But I need License Key not the Steam Key

Developer

Hi, since we鈥檝e made and updated the latest version on Steam, when you purchase the game on Itch or Gumroad, we鈥檒l send you a Steam key to redeem the game.

May I know if you鈥檙e having any issues redeeming the game, or is it simply that you prefer not to play it on Steam?

Please let me know so I can assist you! 

(2 edits)

since I already downloaded the game and I don't want to download again in Steam so......how will I get the new License Key to play the game that I downloaded from Gumroad link.

Developer

Hi, sorry for the late reply—I just reinstalled my Windows OS because it was having some issues. :(((

The Steam version is the latest, up-to-date version. If you'd like to play it right now, you can redeem the Steam key I sent you via email.

As for the itch/Gumroad version, we haven't updated it to the latest yet, so the download you got from Gumroad is an older version.

If you'd prefer to play the itch/Gumroad version, I hope you can wait about a week or more. After we release Lancelot 2, we'll return to updating the itch/Gumroad versions, since some supporters can't access Steam to redeem the game.