Hello,
I don't feel very comfortable opening a topic on this subject, because I have the impression that it is a somewhat sensitive subject on the forum.
From what I know, the reviews are, at least in part, manual and therefore it takes a little understanding in the processing times.
I am perfectly aware of this and I have no problem with this state of affairs.
Simply, I have a payout in review for 63 days now and, more worryingly, I do not receive any response to my emails that I sent to support to try to get information.
So I resolve to expose my problem here:
- has this already happened to anyone?
- after how long should I really worry?
- do you have a solution to recommend to me?
I hope you understand my situation: without information about a possible problem with payouts, nor any response to any of my messages, it is possible that my case has been put aside and that no one will ever take care of it if I do not try another way to get some information.
Thank you for taking the time to read me,
Paul