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My games are still in quarantine

A topic by Capky Games created 40 days ago Views: 251 Replies: 9
Viewing posts 1 to 2
(3 edits) (+1)

Hello!

First of all, I want to confirm that I have read the rules and I want to apologize for the inconvenience.

Some games on my account are still not listed and have been quarantined for two weeks. The affected games are:

  • Lesbian Island
  • Hentai no Sekai
  • Yuri Demon

Here I attach a screenshot that one of my followers took when they tried to enter my game Lesbian Island.


Please, I strongly beg your help, the situation has me desperate. Not only is this preventing some of my games from appearing on my lists, it's also taking away my downloads and it can give me a bad image, because if they see that my page is quarantined, they might think that I might actually be a scammer. I beg you, I've been having problems for several weeks now when I've done absolutely nothing wrong, I beg you for help. I have not done anything wrong for, as it says in the image I attached, there to be such suspicions towards me. Can you help me to resolve this once and for all, please?

Tickets ID:

251960

254363

Have a nice day.

Moderator (1 edit)

Yes, the rules of this category tell you what to do.

Yes, I have read them, I understand you are referring to the rule that I should contact support. I wrote to support on the 17th of this month and then wrote to support again on the 20th. None of my messages have been answered. Should I send a third message?

Moderator

No, please read the last point again:

If you still need to make a topic about a Support Request, you must include your ticket ID with your message.

Hope this helps.

Oh, I see. I edited my post to include them. One I opened on the 17th and one I opened yesterday putting all the information back in. I'm putting them here too just in case. I hope I got it right.

Tickets ID:

251960

254363

Moderator

I've let our admins know.

Thank you very much.

Excuse me, can I ask a question? While some of my game pages are still quarantined, can I upload updates for other games without fear of them being quarantined too? Or should I just wait?

Moderator

I don't know, sorry.

Thank you very much anyway.