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Payment in review for 40 days

A topic by Taifun Riders created 10 days ago Views: 180 Replies: 1
Viewing posts 1 to 2
(+1)

Hi, 

The title is quite descriptive. The payoyut ID is:165838
I understand  that some payments could take more than usual because they are human review etc, but guys. 40 days already. Plus, I contacted with support 20 days ago and I received no reply. 20 days.

Plus, we presented form W8BEN-I time ago and since that, our payouts could benefit from the 0% tax withold. And for reasons I unknow, this "in review" payout is now applying the 30% withold again.
I know you guys recommend the "collect by itch.io" payment method. And 10-14 days sounds reasonable. But not 30 or 40 days. People initiate a payout because they need the money.

Moderator(+1)

I've let our admins know.