Hello,

3 of my payouts are locked in review from 20 to 51 days.

I contacted Itch.io support multiple time, without ever getting an answer...

I understand Itch review team have to review each payout one by one with human process, but it's the first time it appears. In general I have to wait 15 days...

But here is more than 3 x more than usual, it's a lot of money and I really need it. Yes, payout review could take time, but why didn't I get any explanation since ?

If something is blocking the payouts, I need to know the reason, I need to know if I have to do something to unlock that. 

Has this ever happened to anyone? Is there any other way to contact Itch support ?

If an Admin or Moderator read that, the support email tickets number are : 164125 (12 february), 255577 (4 february) and still no response