Hey Blacksmiths,

I am seeying common issues popping up and figured i'd write this thread to , hopefully, help some of you out. If these don't fix the issue then please post a response in the bug section.

Thank you!!

Issue: LowLevelFatalError.

This issue is prevalent in a several games created on the Unreal Engine 4 and the issue seems to be dependant on hardware and load placed on the GPU. To get more details, you can visit this link. https://unreal-engine-issues.herokuapp.com/issue/UE-42280. 

The team at Epic are aware of the issue and have a fix that might fix the issue for more people. If you have a very low spec GPU, the fix might do nothing for you. For the moment, all I can ask is for your patience until we release the next update.

Thank you!

Issue: Can't change tools.

1-4 changes selection in tool belt. If you are having issues change your keyboard Settings to English.

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Issue: Can't use Selection Wheel.

You need to have at least one Ingot on the anvil to use the seclection wheel. 

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Issue: Character Not Rotating

Solution was posted by User titanuprising

Be sure to install the game using Itch.io app and launch the game via the app.

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Issue: Game Crashing on start up on Win 32

If you have less then 4gb of RAM on a 32 bit OS , I would recommend getting more RAM. This should help with the crashes.

(Thanx eprosync)

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Save Game Files can be found:

C:\Users\YourUserName\AppData\Local\ShopSim\Saved\SaveGames

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Issue : api-ms-win-crt-string-l1-1-0.dll

This solution might fix the issue:

http://stackoverflow.com/questions/33265663/api-ms-win-crt-runtime-l1-1-0-dll-is-missing-when-opening-microsoft-office-file

1. Install Windows Updates:
   • Go to Start - Control Panel - Windows Update
   • Check for updates
   • Install all available updates.
   • After the updates are installed, restart your computer.
   • After the restart repeat the steps above again until no more updates are available.
2. Download the Visual C++ Redistributable:
   • For Windows 64-bit
     Visual C++ Redistributable for Visual Studio 2017 (64-bit)
   • For Windows 32-bit
     Visual C++ Redistributable for Visual Studio 2017 (32-bit)
3. Run the vcredist_x64.exe (64-bit) or vcredist_x86.exe (32-bit) and select Uninstall
4. Run the .exe again and select Install\

Also Try:

https://support.microsoft.com/en-us/help/2999226/u...

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Issue : Failed Forbidden

Download using the Itch.io app. This could fix the issue.

https://itch.io/app

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Issue: Microsoft Visual C++ 2015 Runtime Error

Uninstall non essential versions of MVC++.

Restart computer

Re-install by going to https://www.microsoft.com/en-us/download/details.a...

Install game and enjoy :)

(Hopefully!)

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Issue: Game Not Starting

Make sure your graphic card is up to date.

http://www.nvidia.com/Download/index.aspx

http://support.amd.com/en-us/download

Also, update Windows with Windows Update

Lastly, install the latest DirectX Runtime from Microsoft.

https://www.microsoft.com/en-us/download/details.aspx?id=35

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Issue: Items glitching through table

You can rotate objects out of other objects like the table or wall. If you RightClick(Hold) + Alt/Ctrl(Hold), you can rotate. Be sure to release the mouse button before releasing the Alt/Ctrl buttons or the object will reset its rotation. Hopefully I can make it more intuitive.

**Alternative: you can shake your camera vigorously while holding the object **

Physics...

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Issue: Dark Room on start up/Blurry Room

Go to graphic settings and hit the reset button.

Adjust the Resolution Scale

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Issue: Delivery crate explosion galore

1: I'd open the crate on top of the forge, a counter or the workbench
2: I'd open the crate outside where it's delivered and carry things in one at a time.

If you do have things stuck in the floor, spam right click on it until it pops back out. I've had this work for me 100% of the time.

Posted by Willybee5514!!! (Thank you!)

Im stuck in 4k and whenver I click the game it crashes

hello

is there a way to change the controls?

How do I do if my saved game is gone?, I think its no turning back, but tell me how to do to this never happen again.

I am suffering from immense, near crippling lag. I just downloaded the game today for the new update I have no idea what is going wrong.

On one of the papers it says you can place the items on the display rack on the walls

but It wont let me and there is already items there

im on the latest version for 64 bit

Hey Dasius, I have a problem with my game. for some reason, my mouse doesn't work for it. If you could help me fix this problem or if you have any suggestions on how to make my mouse work that would be apprecieted

Metal that I just hammered is getting stuck in the air.

Figured this would be a great place to share my Installation Tutorial! Hope this helps everyone having trouble installing :)

Some people wont even pick up what i make. Why?

It won't let me sell a two or one handed sword. ( and yes, unless I should be using the hammer or a great blade/hammer to make a one or two handed sword for some reason, I made it correctly. )