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How Can I Get My Gross Revenue Collection

A topic by YangBin created Dec 31, 2019 Views: 845 Replies: 6

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I Choose "Collected by itch.io, paid later", So How Can i Get The payment from the buyers?

Please try to read our documentation before jumping in and asking for help from our community, as it seems like all of your questions are answered there: https://itch.io/docs/creators/payments

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No Time To PlayModerator4 years ago

You can request a payout from the Payouts tab on your dashboard. If you don't yet meet the conditions, there will be instructions telling you what to do. Did you already fill in the tax interview and connected your PayPal account?

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YangBin4 years ago

yes，I completed the tax interview and connected my paypal business account, but in the "Payouts" tab, it says "

Initiate new payout

You don't have any payments available for payout

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No Time To PlayModerator4 years ago

Well, the money from each purchase is also kept for a week, in case the buyer asks for a refund, or a fraud is detected. Just wait a few days.

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YangBin4 years ago

Thank you for your patience, but I still have a question： how can I transfer money into my account if a week has passed? Will it go to my associated PayPal balance?

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No Time To PlayModerator4 years ago(+1)

Yes, once you have some purchases available, there's going to be a "request payout" button. Press it when ready. The transaction will be reviewed for fraud, and if everything is in order the money will be sent to the PayPal account you connected.

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