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Charged double for Bundle for Racial Justice and Equality

A topic by CruisnGrrl created Jun 07, 2020 Views: 857 Replies: 6
Viewing posts 1 to 4

Bought the Bundle for Racial Justice and Equality, it says $5 on the page, didn't notice on paypal it is $10 until after I authorized the purchase. what's up with that?

(+3)

It's a pay what you want system with a default of ten dollars, but you can lower to five dollars if you want to. You didn't change it, so you paid ten dollars.

(1 edit) (+4)

And you get plus karma points for your extra donation ;)

When clicking in the middle of 10.00$ it'll put the cursor to the end, giving the impression that you can't lower it. That's rather shady, guys.

Admin(+2)

That’s not intentional, I think that’s just how the library we use for formatting that input works. I’ll make a note to investigate it later. I do not feel that the cursor moving gives that impression though. We clearly write that the minimum price for the bundle is $5.

Thanks

Admin(+3)

The minimum price is $5 but the suggested default price is $10. You are able to change the amount you pay during the checkout. If you made a mistake with your payment then we can refund it so you can buy it again at the intended price. We do not offer partial refunds. Please contact support for the refund.

Note: Once the bundle ends you can not buy it again. We will still process all refund requests though. If you want to be on the safe side you can buy it again now at the correct price to ensure you get it in time, and we’ll definitely get to your refund. Our support team is very backed up right now though so it may take a few days to process everyone’s requests.

Hey guys same issue, but I believed I changed it to $5 from the default $10, but seemed to have been charged $10 on paypal but it seems to be two $5 different transactions. Do I accidently have two copies now? I don't mind donating $10 but I purchased it as a gift so, does that mean I sent them two copies? If so could I get one for myself? 

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