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please help itchio keeps ignoring me

A topic by Summer Laverdure created Jun 12, 2020 Views: 559 Replies: 7
Viewing posts 1 to 5

I accidentally paid $1000 instead of $10.00  for the justice bundle because i forgot to add the decimal place, paypal cant reverse it and i sent 3 requests to itchio, all ignored. i don't have  the highest-paying job in the world so this is literally my whole paycheck, i'm upset and i don't know what im going to do, i have no idea why they havent gotten back to me but im absolutely devestated :(

Moderator(+3)

Perhaps because support is swamped right now. Thousands of people are having issues. I'll let an admin know anyway.

thank you so much!!

(+1)

Hi, I have the same problem: 7,49$ -> 749$.

I've tried to contact via Twitter since two days (email first, of course) but it's really swamped... 

My autofill says, that I typed 7,49$, but I think 7.49$ is normal for US? 

Maybe someone could look over my case too, please? 


Thx to Summerlaverdure for mentioning this topic and the forum :-)

(+1)

Same, by me. 

I have paid 500 instead of 5 Dollar. Don't know how this silly can Happen to me. 

Maybe someone can Help ?

Admin(+4)

I’ve gone ahead and processed all the refund requests for people in this thread. Our support team is very backed up right now, so your patience is appreciated.

(+1)

THANK YOU SO MUCH! You are amazing, im going to buy the bundle again in support but i will make sure this time it is only the price i intend to pay i promise, thank you again!!

Hi Guys, thank you very much. You made a great job. Greetings from Germany. Buy this Bundle instantly for right price again. 

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