Thank you for the feedback! I think rebalancing the pacing and difficulty would have helped a lot, but we ran out of time to play test. We also did have a slate of QOL features, like clicking the customer to make it easier to navigate the clipboard was in our original list.
However, we ended up ditching that idea to just force the player to frantically flip through the pages in the spirit of SBIG. In hindsight, I think that may not have been a good decision since the clunkiness doesn't add to the game in anyway.