About how old is the tablet? The VN shouldn't be too demanding if it's something that's been made in the last four years, so let us know what you're attempting to read on
Greetings. I got both devices in 2015.
I changed the title, I think the original was a bit too dramatic.
Are my devices too old?
Hmm, 9 years might indeed be too old for running the current version of Renpy. If you want, we can do a refund for you.
Unfortunate, but I suppose that may be the case. How do we go about the refund?
Email us at cinswitch@gmail.com from the email associated with your account and we can confirm your purchase and send a rebate.
I contacted itch.io support, but I will defer to your instruction
Is the rebate the same as a refund, or is that a credit of some sort?
We'll send a paypal transfer
