Greetings. I got both devices in 2015.
I changed the title, I think the original was a bit too dramatic.
Are my devices too old?
Hmm, 9 years might indeed be too old for running the current version of Renpy. If you want, we can do a refund for you.
Unfortunate, but I suppose that may be the case. How do we go about the refund?
Email us at cinswitch@gmail.com from the email associated with your account and we can confirm your purchase and send a rebate.
I contacted itch.io support, but I will defer to your instruction
Is the rebate the same as a refund, or is that a credit of some sort?
We'll send a paypal transfer