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I'm so hyped for this new character generator! I've got the old one and after seeing the video (I saw it was supposed to drop yesterday), I'm hoping that it'll happen very soon. :D

Huge apologies for the wait! We'll send the emails so you guys may test 1.1.

We'll discuss the status of the new launch of the software in a devlog soon as well!

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I just tried the link for the Crossgrade in my email and it says it couldn't find the page.  

Hi, the same happened to me, there must be a problem with the link

Please, try again now! We apologize for the inconvenience. It might be fixed now. If not, we'll generate another email with a brand new link!

Hi, thank you for fixing it. Unfortunately, I still can't access it! The link redirects me to the download page in the screenshot, but If I click on the claim button or on the asset title it says I don't have the permission.

Can you try again? We published the asset in a delisted form now. It should make you be able to claim it while preventing it from appearing on itch.io general search. if this does not work, we'll publish it entirely - we're refraining from doing so until we can finish the devlog detailing the update status, etc.

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I tried and it worked now, thank you!

Has the email been sent out to everyone? I got the initial one altering me to the whole change, but I haven't gotten the one with the key for the new product. 

Hi! Yes, we've sent the email a few days ago. Maybe it went to spam folders?
If you cannot locate the email, you can try to acess this link: Tiny Tales: Pixel 2D RPG Character Generator EX by Mega Tiles
On the very top of the page, you should be eligible to claim a free copy as long as you own the old character gen. Please let us know if this doesn't work, and we'll figure something out. Thanks!

That worked, thank you!  :D

Looking forward to trying out the new stuff!