itch.io

Hello, sorry about the trouble

Is it possible for you to run the traceroute command on your computer to our downloads server. Here are the directions:

To run traceroute on Windows:

1. Open the command prompt:
   1. Go to Start > Run.
   2. Type cmd and press the Enter key.
2. In the command prompt, type (or paste): tracert w3g3a5v6.ssl.hwcdn.net
3. Press the Enter key. You may have to wait up to a minute or more for the test to complete
4. Copy and paste, or take a screenshot of the results, including all of it, and send it back to us.

Thanks