Does it show any errors when it starts up?
Also, I know that there have been issues with windows insider builds in the past with this game, so that might be related.
Try putting this bat file in the same directory as the game and running it: https://cdn.discordapp.com/attachments/693705264511189106/715364591516909578/run...
This bat file should run the game but open up a command window. Take a screenshot of the command window's output after you try running the game and upload it here.
Oh right it might not show the output in cmd directly.
Try this bat file, it should generate a log.txt in the same directory as the game when it tries to run it: https://cdn.discordapp.com/attachments/693705264511189106/715737521190862929/run...
Warding here cauz i have the same error.
My file :
ALC_SOFT_pause_device present
GL Vendor : NVIDIA Corporation
GL Renderer : GeForce GTX 980/PCIe/SSE2
GL Version : 4.6.0 NVIDIA 450.12
GLSL Version : 4.60 NVIDIA
AL lib: (EE) SetChannelMap: Failed to match front-center channel (2) in channel map
unexpected ucrtbase.dll
AL lib: (EE) alc_cleanup: 1 device not closed