Post by Ceaseless Duality in The Radiants comments

Viewing post in The Radiants comments

This probably isn't the best means of contacting the dev, but I'm not too familiar with how itch.io works and can't figure out if there's a "contact" button somewhere.

Anyway, I'm a curator from the group Otome Lovers on Steam who was given a key for the demo, but it doesn't download. There isn't a file attached, if that makes sense.

I'd download the demo from here, but I don't think Steam will allow a curator review unless the demo is played through Steam.

Rose Arcana Games3 years ago

Hey there! Thanks for reaching out. Yes, steam seems adverse to giving keys for demos. Something I wasn't aware of until after I sent them. :( You can still download the demo on steam, through this link, just make sure when you install it, that it says "Demo" on it. Let me know if that works for you and thanks for wanting to check out the game!

Ceaseless Duality3 years ago

I tried that already. It does the exact same thing. :/

It acts like there's no file. Usually a game download will say how much space is needed and how much your computer has. None of that shows up. And if I do go through with the "download", the game is unplayable.

Ceaseless Duality3 years ago

Rose Arcana Games3 years ago

I think you have to completely remove the game from your library and re-download it. That's what seems to work for others. And make sure the title in your library looks like this:

Ceaseless Duality3 years ago

Ah, I didn't know that! I had to go through Steam Support to remove it completely. That seems to have worked though. Unless there are any other problems, a curation should be posted sometime soon!

Rose Arcana Games3 years ago

Glad it's working! I learned a valuable lesson about sending out curator keys for demos. :)