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Admin

I don’t see any support emails on your account requesting this. In order for our support team to associate your request to your account you’ll need to email us using the address on the account.

(+1)

Hi there,

I realized it was sent from an alternate email of mine (the one with the 7genae domain). I’ll resend it from my gmail associated with this account. 

Apologies for the confusion!

Okay, just sent. 

I’m having the same issue. Could you unlock for my games below else I’m going to lose a lot of backer faith and potentially money.

many thanks,

HatchlingDM

https://hatchlingdm.itch.io/inspirisles

https://hatchlingdm.itch.io/inspirisles-limited-edition

Admin

Please send in a support message instead of replying to me in someone else’s topic. Thanks