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Amos7 years ago

I tried pushing exactly the contents of osx-universal again to the same channel, and it worked fine:


I did this test from Linux though - if you're uploading some Windows and there are symlinks involved, things might be different.

I have additional questions:

  • Are you pushing a folder or a .zip file ?
  • How long does it take for butler to fail with "unexpected EOF" ?
  • What's the CPU usage like while you're waiting for it to finish? Close to 100% or close to 0% ?
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TetraStudios7 years ago

I downloaded the older version and it worked!

I used the channel osx-new and make sure that the file was not a zipped one. 

With the newer version, it would be about 5-10 minutes of the progressbar stuck at 100% until the program glitched out for another 5 minutes.

Thanks!

ProjectTetraDev

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Amos7 years ago

Alright, I'm going to try and find the bug, because if you had it with the latest master, then the next stable release will have that problem too!

Could you respond to my other questions to help me figure out the source of the bug? Thanks!

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TetraStudios7 years ago

Ok!

Command:  Desktop/Project-TetraV1.1.zip tetrastudios/project-tetra:osx-universal

Operating System (I also tried on High Sierra and Windows 10):

I'll try and give you the other info later. 

Thanks!

ProjectTetraDev

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Amos7 years ago

Thanks for all the additional info!

I see you're pushing to new channels in the meantime: I would recommend not doing that, as users who installed the older channel will have to redownload the full version instead of just applying the patch. I'll let you know as soon as I'm able to reproduce the issue, find out what caused it, and push a butler update for you.

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Amos7 years ago

Wait, so the first time it failed for you, you were pushing a .zip? Can you upload that exact .zip somewhere and link me to it? (A draft itch.io page works for me, just give me the URL once it's up)

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Amos7 years ago

Note: if you do upload the .zip to an itch.io page, use the regular web upload, not butler - I need the exact same file you used to reproduce the issue.

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TetraStudios7 years ago

It does not work:

butler push Desktop/ProjectTetraAlpha.zip tetrastudios/test4butler:osx-universal

That is how the issue happens: I think it's a combination of a zip file and osx-universal.

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Amos7 years ago

Now I really want to take a look at that .zip file :)

Can you use web upload to put i on the test4butler page, so I can download it as-is and test pushing it myself? Thanks!

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TetraStudios7 years ago

Hi! I have to use google drive, as the file is 2.44GB. The link is here:

https://drive.google.com/open?id=1wHLGy4NNXg7lRpYyhtjbhTFfFWIUxyjc

(Anyone viewing this later, you can download my game here at: https://tetrastudios.itch.io/project-tetra)

Thanks for suggestions on my game page! I'll put them into the download info now.

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Amos7 years ago

Thanks a ton! I'm able to reproduce the issue just by extracting the zip:


I'm feeling extremely relieved because this means it's just a simple issue with the zip format, and not with the push command itself :)

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Amos7 years ago

After a day of investigation, I'm very convinced that this .zip file is invalid: there's details over at https://github.com/itchio/butler/issues/142

However, in the process, I discovered that butler was rejecting other files that are valid, so I fixed that :)

I've added the `butler auditzip file.zip` command to make it easier to investigate those cases in the future.

For now, I'm really curious though - what software produced this file? What was your exact process? Because it's not even just a "rare variant", it's just plain wrong :)

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Amos7 years ago

Also, here's what I recommend for the game:

  • Always push folders, not .zips
  • Push them to osx-universal and delete any other channels you've created when trying to work around that bug (so everyone gets delta updates)
  • If you encounter any problems pushing in the future, post here instead of creating another channel!
Reply
TetraStudios7 years ago

Hi!

Thanks for helping me!

I used UE4 4.18.3 for the game, and zipped the game files for use on PC. I kept using a usb to try and copy the game to other computers with butler installed to get it uploaded. I might have to do a test download in the future to avoid any of these problems.

Thanks again!

ProjectTetraDev

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Amos7 years ago

Quick update: I'm not able to reproduce the error right now, pushing (what you pushed to osx-new) to (an equivalent of the osx-universal) channel from linux with the latest butler works just fine:

I'm going to try it all again from macOS with the exact version you mentioned.

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