Your account was approved about 12 days ago and we replied in the support ticket you opened confirming. Perhaps the email got lost somewhere? Try sending your backer email again as it should go through now.
Edit: I believe there is something about how you’re sending the email that is interfering with our support system, are you sending an email from on account on behalf of another or something else? Please ensure you send an email using the address that owns the account.
Thanks
Hello, sorry for writing to you in such a weird place but i can't find any other way to contact you. I saw some threads where people deleted their files from game jam project by mistake and you helped them out. Could you please help me bring my files back too? I would be very thankful. If any files are needed i can send them
Please do not reply in other people’s threads with your own issue. Deleted files are permanently removed and we can’t bring them back. If the jam host wants to let you submit again, confirm with them, remove your game from the jam, upload new files, then get the late submit link from them to add your game back to the jam.
Thanks
