Got it, yeah I just saw all your reports in their Discord. We're in the ambassador program by the way, and I have connections to Patreon's tech team so if you'd want me to help elevate the issue with them just let me know.
You definitely should, this won’t be fixed without their tech team and responses on their discord have been one message a day or two or worse (from non tech employees that won’t contact them). Their email support system is backed up over a month from user reports on the discord.