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(+14)

Judging from the comments of the admin "leavo" and my own experiences there is currently no way to object in an easy manner (unsubscribe) to all emails we are getting regarding the Itch.io service. This means they are in violation of GDPR article 13 part 2.

To be clear, the GDPR does not differentiate how these emails came to be. "leavo" is insinuating these emails are the result of adding all the purchased products to a global library. However this is a normal and intended usage of the websites functionality and thus not outside the scope of the GDPR.

I hope the Itch.io staff will realise they have to comply with the GDPR if they wish to do business inside the European Union and implement the required functionality within a reasonable timeframe. Otherwise I am forced to report this violation to the appropriate authorities. 

yikes.

(+4)

Have you made a report yet?  Would like to hear the response you get from whomever it is gets the report.

Admin (5 edits)

Can you confirm if you ran a third party script on your account so we can better understand what happened?

We’ll be adding some more granular control for these types of bundles, but in the meantime we can reset what you did when you added all the games with the script so you can access games as was intended.

Edit: Just want to note that you can also use the “Never send any email to me” option on account settings to also block these emails

(+16)

Why do you keep asking about scripts? That isn't the problem. The problem is how your mailing systems currently operate. No one should be subjected to mailing spam if they decided to add alot of games to their library. Doesn't matter if it was done by a script or done manually.

In my case everything was done manually.

(+11)

Whether or not someone used a third party script is outside the issue. It's the website/service that is the problem.
Opting out of these emails shouldn't be more complicated than changing a notification setting. It's ridiculous that the service's "solution" is to exclude the games we purchased from our library in order to not be spammed by tons of unwanted emails.

(+10)

Yeah, I really have to agree with everyone else; running a script has nothing to do with it.  You're trying to deflect the issue by implying that using a script caused this to happen.


The same thing would be happening to someone who went, one by one, adding the same items to their library by hand.  You should really stop trying to scapegoat something that has no bearing on the situation.  It makes you (or itch, assuming this is something they're specifically directing you to say) look foolish.